FAQs

 

1. Delivery

We deliver within about three business days in the USA. Longer time must be expected for the countries outside the USA.

 

2. Packing 

We deliver the prints themselves in the tins and the framed prints in air packs. You can track your orders as soon as we ship your items and send you the tracking numbers via mails.

 

3. Exchange

You can exchange the prints or framed prints within two weeks from the delivery date if you want to. Please, return the item(s) as the directions for "4. Return" below. And you can order new goods on our webshop. Please, be aware of the fact that it may take about five business days to receive the refund at your account for the returned item(s).

 

4. Return

When you return item(s), you will pay for the return shipping. You can choose your shipping carrier for your convenience. You can ship the item(s) to the following address at:

 

Seoul Collect

Suite 1113, Gongdeok Bldg.,

11 Saechangro, Mapoku,

Seoul 04168 Korea